Product Care & FAQs

Jewellery Care Instructions

Our jewellery is hand crafted and pieces can vary slightly, this is a unique feature as no two pieces of jewellery are the same. Many of our pieces also feature natural pearls, which means natural variations can occur. Please take care when wearing your jewellery and avoid bumping on surfaces to prevent damage. We do not recommend getting your jewellery wet or spraying near perfumes as it will tarnish and discolour the surface. 



What is your jewellery made out of?

Our jewellery is made out of sterling silver and is plated in 18k Gold and 18k Rose Gold. Our pieces often feature fresh water pearls and cubic zirconia crystals.

Can I get my Izoa pieces wet?

When wearing our pieces, we highly recommend not getting out pieces wet or sprayed with body sprays as it will tarnish and discolour the surfaces.

Is Izoa jewellery hypoallergenic?

Our Izoa pieces that are made out of sterling silver and 18 K gold plated are safe to wear and are considered to be hypoallergenic. This specification can be found in the description area on each of our products.

Are the pearls featured in your pieces real?

Yes! Our pieces that feature pearls are real fresh water pearls. Due to these natural pearls that are used in our pieces, some pearls may have vary